Security

Compliance & Certifications

Last reviewed: April 2026

Certifications status

  • SOC 2: Roadmap 2026 — audit kickoff targeted Q3 2026.
  • ISO 27001: Roadmap 2026.
  • HIPAA: Roadmap 2026 for direct certification. Our customer authentication provider Clerk and our voice provider both offer HIPAA Business Associate Agreements; the voice integration runs in HIPAA-enabled mode for all User Intuition assistants.
  • EU-US Data Privacy Framework self-certification: Roadmap 2026. We currently rely on Standard Contractual Clauses for cross-border transfers, as documented in our privacy policy.
  • Cyber liability insurance: Roadmap 2026.

Regulations we comply with today

  • EU General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Utah Consumer Privacy Act (UCPA)

Compliance is verified through our internal Data Privacy Compliance Policy, reviewed annually. Data subject requests (access, deletion, portability) are honored at privacy@userintuition.ai.

Sub-processor compliance

All nine sub-processors are SOC 2 Type 2 certified. Clerk (our customer authentication provider) and our voice provider additionally offer HIPAA Business Associate Agreements. The full list, including provider names, is on our sub-processors page.

Customer audit rights

The sub-processor list is public at /sub-processors/. For enterprise customers under signed master agreement, additional security artifacts (policy summaries, vulnerability scan summaries) are available under NDA — contact security@userintuition.ai. Direct customer audits of User Intuition systems are not currently offered; this is on our 2026 roadmap as part of the SOC 2 audit kickoff.

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