Marketing Teams

Know your audience deeply — launch campaigns that land

Marketing spend without audience understanding is guessing at scale. AI-moderated consumer interviews test messaging, validate creative, and track brand perception, with panel results in 24 hours.

5-7 levels deep on audience motivation
Test messaging & creative pre-launch
4M+ vetted consumer panel
Researcher using User Intuition AI-moderated research platform
Research findings Example
Resonance

From individual interviews to a clearer picture.

Clarity
Appeal
Intent
AI insight

Message variant B outperforms A on emotional resonance across all segments but underperforms on clarity with 45+ demo...

Every theme links to its source interviews

Trusted by teams at

Capital One
RudderStack
Nivella Health
Turning Point Brands
Procter & Gamble
Microsoft
CHG Healthcare
TL;DR

Marketing research is the practice of marketing teams understanding how customers respond to messaging, creative, brand perception, and category positioning — typically through surveys, focus groups, and tracking studies before campaigns commit budget. User Intuition is marketing research software powered by AI-moderated interviews, running 20–30 minute conversations that probe 5-7 levels deep into emotional drivers, clarity gaps, and credibility signals across creative concepts, brand attributes, and category language. Across 30,000+ interviews on the platform, User Intuition has revealed why messaging resonates or falls flat — the kind of signal A/B tests cannot explain because they only measure clicks, never reasons. Those drivers surface only when consumers describe the message in their own words, not on a sentiment scale. A User Intuition marketing study starts at $150, returns panel message-resonance evidence in 24 hours, and is backed by 4.9/5 on G2 and 5/5 on Capterra. The output is practical: message-resonance evidence, creative-pre-test rankings, brand-perception maps, and campaign-effectiveness signals for CMOs, brand managers, and growth marketing teams.

At a glance

What is marketing research with User Intuition?

Marketing research with User Intuition means AI-moderated consumer interviews that test messaging, creative and brand perception before budget commits. Each 20–30 minute interview ladders 5–7 levels into why a message lands or misses. Interview your own customers, or field 200+ panel interviews in 24 hours with a 4M+ vetted panel across 58 countries.

Which marketing teams use User Intuition for marketing research?

Agencies running message, creative and brand work, and in-house brand, product marketing and growth teams who want audience evidence before launch.

How does AI-moderated marketing research work?

Upload your guide plus the ads, claims or video. The AI moderator interviews your audience in voice, video or chat, and every finding links back to its recording.

What do marketing teams get from each study?

Message and creative rankings with the reasons behind them, brand-perception themes with verbatims, segment reads, an editable presentation, and every transcript and recording.

The problem, and how we fix it

Why does marketing research miss why a message lands?

A/B tests and trackers measure clicks and scores, not reasons. Here's what marketers tell us, and how User Intuition closes each gap.

  1. Sound familiar?

    We launched on instinct and internal consensus. When it flopped, nobody could say why, because nobody asked the audience.

    Audience evidence before the budget commits

    Interview your target audience from the panel in 24 hours and hear, in their own words, whether the message is clear, credible and emotionally resonant.

  2. Sound familiar?

    We can afford one message test per launch, so we test once, commit and hope.

    Message testing you can iterate

    Test variants, refine and re-test within the same week, with 200+ panel interviews in 24 hours per round and payment only for interviews that pass.

  3. Sound familiar?

    The tracker says brand scores dropped. Three months of campaigns ran before anyone knew why.

    Brand tracking with the reasons

    Run brand health waves that ladder 5–7 levels into perception, so every shift arrives with the consumer's explanation.

  4. Sound familiar?

    Our creative pre-test returns a score against norms. It doesn't tell the team what to keep, cut or rewrite.

    Creative testing in your audience's language

    Show concepts, ads, packaging or video in the interview and hear what to keep, cut and say next. Stimulus stays confidential and never trains AI models.

  5. Sound familiar?

    We watch competitor ads all day and still don't know how their customers read them.

    Competitive positioning from their customers

    Recruit your competitors' customers from the 4M+ vetted panel and learn which claims persuade them and why, across markets in 80+ languages.

  6. Sound familiar?

    Social, paid and email each have their own idea of who the audience is.

    One audience view across channels

    Every study lands in a searchable hub, so every channel team works from the same evidence on what resonates, by segment and over time.

How It Works

From campaign brief to audience verdict

1
5 min

Brief Your Study

Upload messaging variants, ad concepts, or brand positioning and define your target audience. Bring your own guide, or our AI builds the evaluation guide to surface the emotional drivers and clarity signals behind campaign performance.

2
24 hrs (panel)

AI Interviews Your Target Audience

Each consumer completes a 20–30 minute AI-moderated voice interview reacting to your messaging or concepts. The AI probes into emotional resonance, clarity, credibility, and purchase intent — not just preference rankings.

3
Seconds

Actionable Campaign Intelligence

Receive structured findings with go/refine/kill signals per concept, segment-level breakdowns, verbatim quotes for creative briefs, and clear recommendations on what to change and why.

4
Ongoing

Audience Intelligence Compounds

Every study feeds your searchable intelligence hub. Track what resonates by segment over time, reuse winning messaging patterns, and build a compounding understanding of your audience across campaigns.

Use Cases

How Marketing Teams use
User Intuition

Concept Testing

Test ad concepts, messaging variants, and campaign creative with 50-300 consumers before committing production budget. Know what resonates and why.

Go/refine/kill signal per concept

Brand Health Tracking

Track brand awareness, perception, and consideration continuously with depth interviews that explain why metrics move — not just that they moved.

Always-on brand intelligence

Competitive Intelligence

Interview competitor customers to understand how they perceive rival messaging, brand positioning, and value propositions. Find gaps you can own.

Win on positioning, not guessing

Consumer Insights

Understand purchase motivations, audience segments, and decision drivers to build personas grounded in evidence instead of assumptions.

Audience understanding that compounds

Shopper Insights

Map the path to purchase for retail and e-commerce campaigns. Understand what triggers consideration, comparison, and conversion for each channel.

Decode the purchase journey

Market Intelligence

Build continuous market and category intelligence. Track how consumer preferences shift, spot emerging trends, and identify whitespace opportunities.

Category shifts spotted early
Why User Intuition

Why researchers choose User Intuition

User Intuition is an AI-moderated interview platform that gives research teams and agencies the depth of a senior researcher at the scale of a survey, with vetted respondents, your own methodology and evidence you can trace to the verbatim. Quality is built in: a person vets every panelist by hand, every session is screened for fraud, and you pay only for interviews that pass.

Senior-researcher depth

The moderator ladders 5–7 levels deep by default, using Reynolds and Gutman's laddering method, so you hear the reasons behind the reasons.

5–7 levels by default

Your methodology, run as written

Bring your discussion guide and frameworks. Required questions stay pinned in order, word for word if you need it, study rules keep the moderator inside your compliance lines, screeners and hard quotas fill every cell to plan, and you decide how far it probes.

Your guide, your probing

Every finding traces to its source

Click any theme through to the verbatim, the transcript and the recording. Every claim in the deliverable traces to what a participant said.

Quote → transcript → recording

Respondents you can stand behind

A 4M+ vetted panel across 58 countries: a person listens to every panelist's interviews before they're accepted, then every session is screened for AI-generated or coached answers and panelists are tracked across studies. Or bring your own: customer lists, your panel provider, or respondents straight from your survey.

Vetted by hand, tracked over time

Deliverables ready to present

Themes, verbatims and an editable presentation for every study, plus every transcript, recording and screener answer to export into your own tools. Put your own brand on them when you need to.

Editable deck, report, transcripts

Survey scale, quality-only billing

200+ panel interviews in 24 hours, with no cap on parallel conversations. Each one is scored on length, depth and coverage, and you pay only for those that pass.

200+ panel interviews in 24 hours
  • Isolated workspaces
  • Confidential stimulus
  • Never used to train AI models
  • GDPR & CCPA compliant
  • SOC 2 Type II examination underway
  • Security →
Compare

How Does User Intuition Compare to Brand Trackers, Creative Testing Tools, and Focus Groups for Marketing Teams?

Dimension User Intuition Brand Trackers (YouGov / Tracksuit)Creative Testing (Zappi)Focus Groups
Depth of Insight 20–30 min · WHY messaging resonates or fails Metric movements without causal explanationScores and norms, limited qualitative depth60-min sessions prone to groupthink and dominant voices
Time to Insights 24 hours from concept upload to findings on panel studies Quarterly or monthly reporting cadence1-2 weeks for fielding and norms comparison6–12 weeks including recruit and synthesis
Cost per Study From $150 ($30/interview) Annual subscriptionPer-test pricing against quantitative norms$15K–$75K per project
Scale 50-300+ depth interviews per study Large sample, surface-level depth200-500 responses per test, quantitative focus8-12 participants per group
Iteration Speed Test, refine, re-test in 1 week Not designed for iterative testing1-2 week cycles per variantMonths between rounds
Competitive Messaging Intel Interview competitor customers to understand perception gaps Brand-level metrics, no messaging depthTest your own creative onlyExpensive to recruit competitor customers
Global Reach 80+ languages, same methodology Coverage varies by marketMajor markets onlyRequires local facilities and moderators
Knowledge Base Searchable hub — query what resonates by segment Dashboard data, no qualitative contextTest-level reports, no cross-study searchArchived decks nobody reopens
Sample Research

Hear the interviews. See the presentation.

Explore calls and a sample presentation from our 43-participant Walmart shopper study.

W10
10 min

Grocery top-up, supercenter

“Basically, because we use those things all a lot We try to always have you know, certain things in the house at all times because we use them very frequently. So we don't like to run out of them.”

Routine top-upOne-stop shopperPrice aware
W30
14 min

Phone replacement, unplanned and urgent

“It made me feel so safe so relieved, and it brightened my day.”

Urgent replacementStaff-assistedNew to the area

Sample presentation

Preview three slides, or download the full 15-slide presentation.

Title slide: How Walmart shoppers decide. 43 shoppers, 7.6 hours of interview, 34 who hit an obstacle, 36 who will return anyway.

1 / 3How Walmart shoppers decide

Download PDF

Bring your own sample

$30 per quality voice interview

Use our 4M+ vetted panel

$60 per quality voice interview

Customer stories

What researchers say

"After a few studies you've built up this base of consumer conversations you can go back and query anytime. You don't have to re-ask questions you've already explored. New studies build on what you already know, so each one gets more targeted and more valuable. We went from running brand studies once every six months to having a living, breathing picture of how we're doing that anyone on the team can check at any point."
Eric O. Eric O., Chief Commercial Officer, Turning Point Brands Verified review on Capterra
"We used User Intuition to test our messaging and a few concepts after a few of our prospects said they understood the idea, but talked about using it someday. Fourteen video interviews later, we paused the build and saved a sprint on something people didn't connect with."
Vincent M., Project Manager, Mid-Market Verified review on SourceForge
FAQ

Common questions

Upload your messaging variants and define the target audience. AI-moderated interviews probe 50-300+ panel consumers on emotional resonance, clarity, credibility, and purchase intent in 24 hours. You learn not just which message wins, but why — so you know exactly what to refine.

A/B tests tell you which variant performs better in market — after you've spent the budget. User Intuition tells you why one message resonates before launch through 20–30 minute conversations that uncover emotional drivers, confusion points, and perception gaps.

Yes. At $30 per quality interview, run monthly or even weekly brand perception studies. Track awareness, consideration, and perception shifts with qualitative depth that explains movement — not just quarterly scores that tell you something changed.

Your first 3 interviews with your own participants are free; after that, each quality interview costs $30 with your own audience or $60 with standard panel recruitment. A 100-consumer message test costs $6,000 with panel recruitment, against $15K–$75K and 6–12 weeks for a traditional project billed regardless of session quality. Subscription terms are available on the pricing page.

Yes. Brand managers, content strategists, and campaign leads launch studies independently in 5 minutes. User Intuition handles recruitment from a 4M+ panel, AI moderation, and structured analysis. Run it self-serve, or through the research agency you already work with.

Message testing, ad creative evaluation, brand health tracking, competitive perception research, audience segmentation, campaign post-mortems, packaging testing, naming research, positioning validation, and any question where understanding audience response improves marketing decisions.

Interview your competitors' customers to understand how they perceive rival messaging, value propositions, and brand positioning. Identify the gaps you can own in your own campaigns — grounded in evidence, not assumptions.

Yes. AI-moderated interviews run in 80+ languages with consistent methodology. Test the same messaging across markets simultaneously and compare resonance by region, language, and segment in a single dashboard.

Every study delivers verbatim consumer quotes, segment-level breakdowns, and specific language that resonated. Use these directly in creative briefs to ground your agency or in-house team in audience evidence instead of assumptions.

The Intelligence Hub stores every study as searchable marketing intelligence. Query across campaigns — 'what messaging resonates with millennials in the premium segment?' — and get evidence-traced answers. Build a compounding knowledge base of what works with each audience.

User Intuition only bills for quality interviews — sessions that pass automatic Length, Depth, and Coverage checks. Misses aren't charged, no refund request required. Kantar reports researchers discard 38% of survey data on average due to quality concerns. User Intuition customers don't pay for that waste.

Use in-person methods for creative ideation and brainstorming sessions, taste, scent and other sensory product evaluation, experiential and event concepts that must be experienced live, in-store shelf and point-of-sale observation, and executive brand strategy workshops. AI-moderated interviews cover message and creative testing, brand health tracking, audience segmentation, competitive positioning and multi-market campaign validation, in 80+ languages.
Get Started

Launch every campaign with
audience evidence behind it

With panel results in 24 hours, know why your audience responds to your messaging. Every study builds a compounding knowledge base of what resonates.

3 free interviews with your own participants

Start with an editable research brief. Review your plan and discussion guide before inviting participants.

Enterprise / Strategic

See how marketing teams test messaging before spend. We'll design a research program that aligns with your campaign calendar.

Your methodology · Your sample · No monthly fee on Starter

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