Qualitative Research at Scale

The AI-Moderated Interview Platform

User Intuition is an AI-moderated interview platform that gives research teams and agencies the depth of a senior researcher at the scale of a survey, with vetted respondents, their own methodology and evidence they can trace to the verbatim. Three study types — in-depth interviews, concept tests, and usability testing — each probe 5-7 layers deep into the reasoning behind a decision. Studies start at $150 with your own sample; recruit from our 4M+ vetted panel at $60 per interview, with 200+ panel interviews in 24 hours.

Three AI-moderated study types
5-7 layers of laddering depth
From $30 per quality interview
Researcher using User Intuition AI-moderated research platform
Research workspace Preview
5-7Depth Levels
4M+Panelists
24hrsDelivery
Fieldwork activity7 days
One place for your evidence

Calls, transcripts, and findings.

Trusted by teams at

Capital One
RudderStack
Nivella Health
Turning Point Brands
Procter & Gamble
Microsoft
CHG Healthcare
Capabilities

What is an AI-moderated interview platform?

User Intuition is an AI-moderated interview platform that gives research teams and agencies the depth of a senior researcher at the scale of a survey, with vetted respondents, their own methodology and evidence they can trace to the verbatim. Quality is built in: a person vets every panelist by hand, every session is screened for fraud, and you pay only for interviews that pass. An AI-moderated interview platform conducts live qualitative research conversations using adaptive AI instead of human moderators; User Intuition runs three study types — in-depth interviews, concept tests, and usability testing — each probing 5-7 layers deep into the reasoning behind a decision. Studies start at $150 with your own participants, or $60 per interview recruited from a 4M+ vetted panel across 58 countries, with 200+ panel interviews in 24 hours.

User Intuition's platform combines six capabilities into a single workflow that replaces what most research teams currently stitch together from four separate vendors. AI-moderated interviews handle the conversations in voice, video, or chat; our guide to how AI-moderated interviews work covers the method in detail. Participant recruitment from a 4M+ vetted global panel fills studies in hours. Multilingual research extends coverage across 80+ languages with native-quality moderation. Agentic access via MCP lets Claude, ChatGPT, Cursor, and Claude Code design and run studies directly — no dashboard required. A persistent Customer Intelligence Hub makes every conversation queryable across years of research. And the qual-at-quant-scale methodology applies senior-researcher depth across hundreds of interviews in parallel. Each capability works standalone, but they compound when stacked — same depth, fewer invoices, and findings that compound into institutional knowledge instead of getting filed and forgotten. User Intuition runs as one workflow because the alternative — vendors stitched together — is what made qualitative research too slow to keep up with product cycles in the first place. Every conversation is screened for authenticity before it enters that record — real, verified humans, not bots, synthetic panels, or AI-assisted respondents — so the institutional knowledge compounds on trustworthy signal.

Most teams come to User Intuition having stitched together three or four separate tools for the same workflow. They leave with one.

The Problem

Why does traditional qualitative research keep falling behind?

Qualitative research has been bottlenecked by human moderation since focus groups were invented. Scale is limited by hours-per-day. Speed is limited by recruiting and scheduling. Consistency varies by moderator. AI-moderated interviews remove those ceilings without sacrificing the depth that makes qual valuable.

1

Human moderation tops out at 4-6 interviews per day

A senior moderator can run 4-6 in-depth interviews in a day before fatigue dulls probing depth. Scale a study to 50 participants and it takes 2-3 weeks of moderator time alone — before recruiting, before analysis.

2

6-8 week turnaround misses every product decision

Sprint cycles are 2 weeks; product decisions are weekly. Traditional qualitative research arrives 4-6 sprints later, after the decision is already made. The insight lands in the deck but never makes it into the product.

3

Moderator inconsistency contaminates the dataset

Different moderators probe at different depths. Different days of the week, different sessions in the same day. The 50th interview gets less rigor than the 1st. Quality variance you'll never reconcile.

4

At $15K–$75K per project, most teams afford only 1-2 studies a year

Traditional qualitative research runs $15K–$75K and 6–12 weeks per project. Teams ration studies to once or twice annually, leaving most questions unanswered.

Results

What Teams Value Most

What teams get from every study.

In parallel, no scheduling
Hundreds

User Intuition runs hundreds of AI-moderated interviews simultaneously. The AI never tires, never gets booked, never needs calendar coordination — scale is bounded only by the panel.

From launch to findings
24 hrs

Panel studies deliver presentation-ready insights in 24 hours, and studies on your own list run in parallel as participants respond — sprint-compatible turnaround that lands research in the product decision, not after it.

Methodology every time
Identical

User Intuition applies the same 5-7 layer laddering on every conversation. No fatigue, no off days, no moderator-to-moderator variance — the 200th interview gets the same rigor as the 1st.

Per study, with your own participants
From $150

User Intuition studies start at $150 for 5 interviews with your own participants, or $60 per interview with panel recruitment. Studies become a continuous practice, not an annual gamble.

Process

How does the platform work?

Paste a research question on Monday. User Intuition builds the discussion guide, recruits from a 4M+ panel, runs the interviews, and returns evidence-backed findings by Friday.

1
5 min

Design the study

Paste a research brief or describe your objective. Bring your own guide, or the platform builds the discussion guide, screener, and timeline in minutes.

2
24 hrs

The AI conducts the conversations

Each participant completes a 20–30 minute AI-moderated interview — voice, video, or chat. The AI adapts in real time, probing 5–7 levels deep.

3
Seconds

Get evidence-backed results

Findings arrive with verbatims, themes, sentiment, and presentation-ready recommendations.

4
Ongoing

Compounding intelligence

Every study feeds the searchable Customer Intelligence Hub — query historical findings, surface cross-study patterns, re-mine for new insights.

Agent Interface

The customer-research API for AI agents

Connect an MCP-compatible agent to design studies, review plans and recruitment, and retrieve reports and interviews. Agents can compare selected study evidence; native cross-study Intelligence Hub search is available in the dashboard.

Explore agentic research →
Methodology & Trust

How do AI-moderated interviews compound across the platform?

The AI moderator is the engine, but it only runs because the rest of the platform supports it: the panel fills studies in hours, the Intelligence Hub stores every finding for cross-study search, multilingual research covers 80+ languages natively, and agentic access lets AI agents drive studies via MCP. User Intuition was built so each capability stands alone — and compounds when stacked.

Independently useful

  • Run a single AI-moderated interview without ever opening the Intelligence Hub
  • Recruit from the 4M+ panel without using the AI moderator
  • Query the Intelligence Hub against research another tool collected
  • Connect via MCP without using any of the dashboards

Better together

  • The AI moderator is only useful because the panel fills studies in hours
  • The Intelligence Hub is only useful because every study deposits findings in the same place
  • Multilingual research is only useful because the panel covers 80+ languages, not 5
  • Agentic research is only useful because the Hub stores what the agent learned

Built to stand alone. Built to stack together.

Sample Research

Hear the interviews. See the presentation.

Explore calls and a sample presentation from our 43-participant Walmart shopper study.

W10
10 min

Grocery top-up, supercenter

“Basically, because we use those things all a lot We try to always have you know, certain things in the house at all times because we use them very frequently. So we don't like to run out of them.”

Routine top-upOne-stop shopperPrice aware
W30
14 min

Phone replacement, unplanned and urgent

“It made me feel so safe so relieved, and it brightened my day.”

Urgent replacementStaff-assistedNew to the area

Sample presentation

Preview three slides, or download the full 15-slide presentation.

Title slide: How Walmart shoppers decide. 43 shoppers, 7.6 hours of interview, 34 who hit an obstacle, 36 who will return anyway.

1 / 3How Walmart shoppers decide

Download PDF

Bring your own sample

$30 per quality voice interview

Use our 4M+ vetted panel

$60 per quality voice interview

Why User Intuition

Why researchers choose User Intuition

User Intuition is an AI-moderated interview platform that gives research teams and agencies the depth of a senior researcher at the scale of a survey, with vetted respondents, your own methodology and evidence you can trace to the verbatim. Quality is built in: a person vets every panelist by hand, every session is screened for fraud, and you pay only for interviews that pass.

Senior-researcher depth

The moderator ladders 5–7 levels deep by default, using Reynolds and Gutman's laddering method, so you hear the reasons behind the reasons.

5–7 levels by default

Your methodology, run as written

Bring your discussion guide and frameworks. Required questions stay pinned in order, word for word if you need it, study rules keep the moderator inside your compliance lines, screeners and hard quotas fill every cell to plan, and you decide how far it probes.

Your guide, your probing

Every finding traces to its source

Click any theme through to the verbatim, the transcript and the recording. Nothing in the deliverable you can’t defend.

Quote → transcript → recording

Respondents you can stand behind

A 4M+ vetted panel across 58 countries: a person listens to every panelist's interviews before they're accepted, then every session is screened for AI-generated or coached answers and panelists are tracked across studies. Or bring your own: customer lists, your panel provider, or respondents straight from your survey.

Vetted by hand, tracked over time

Deliverables ready to present

Themes, verbatims and an editable presentation for every study, plus every transcript, recording and screener answer to export into your own tools. Put your own brand on them when you need to.

Editable deck, report, transcripts

Survey scale, quality-only billing

200+ panel interviews in 24 hours, with no cap on parallel conversations. Each one is scored on length, depth and coverage, and you pay only for those that pass.

200+ panel interviews in 24 hours
  • Isolated workspaces
  • Confidential stimulus
  • Never used to train AI models
  • GDPR & CCPA compliant
  • SOC 2 Type II examination underway
  • Security →
FAQs

Frequently Asked Questions

An AI-moderated interview platform conducts live qualitative research conversations using adaptive AI instead of human moderators. User Intuition is an AI-moderated interview platform that gives research teams and agencies the depth of a senior researcher at the scale of a survey, with vetted respondents, their own methodology and evidence they can trace to the verbatim. Quality is built in: a person vets every panelist by hand, every session is screened for fraud, and you pay only for interviews that pass. It runs three AI-moderated study types — in-depth interviews, concept tests, and usability testing — each probing 5-7 layers deep into the reasoning behind a decision. Studies start at $150 with your own participants, or $60 per interview recruited from a 4M+ vetted panel across 58 countries, with 200+ panel interviews in 24 hours.

Voice, video, and chat. You set the mode for each study, and participants join on any device, at any time. Video includes screen-sharing for prototype testing and concept evaluation.

Yes. Import customer lists from CRM (Salesforce, HubSpot) for deep experiential insight, recruit from the 4M+ vetted global panel for unbiased third-party validation, or blend the two in a single study.

Every panelist is vetted and tracked longitudinally across studies, so the same person can't be a carpenter one week and an engineer the next. Every interview is screened for AI-generated or coached answers through transcript analysis, and on video a real person is confirmed on screen. The 5-7 level laddering surfaces anyone on a script, who cannot sustain consistent reasoning when probed deeper. In our own study, 26% of real participants pushed back on a flawed premise; 0% of synthetic ones did.

Every conversation feeds a searchable knowledge base queryable across years of research. Teams query historical findings conversationally, tag and route insights to stakeholders, and validate new findings against historical data. The intelligence asset grows more valuable with every study.

User Intuition connects with Salesforce and HubSpot CRMs, Zendesk and Intercom support systems, data warehouses, and Zapier for downstream automation. The platform can automatically trigger interviews based on CRM events and route insights back to the relevant teams.

Studies start at $150 for 5 quality voice interviews with your own participants, or $60 per interview with standard panel recruitment. You only pay for quality interviews. Traditional qualitative research runs $15K–$75K and 6–12 weeks per project. No monthly fees for self-serve.

Panel studies deliver 200+ interviews with evidence-backed findings in 24 hours. Studies on your own list run in parallel as participants respond, and specialist audiences such as clinicians and executives are recruited to order, with timing that follows incidence. Setup takes 5 minutes. Traditional qualitative research takes 6–12 weeks per project.
Get Started

See the User Intuition platform in action

Preview a real study output to see what arrives in 24 hours, or start free with 3 interviews and run your own. Panel recruiting is billed separately.

See it First

Explore a real study output — no sales call needed.

Self-serve

Launch your first study in minutes. Results in 24 hours.

Launch your first study in minutes. No scheduling bottlenecks.