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Cross-Study Customer Research: Querying Past Research via MCP

By Kevin, Founder & CEO

Research compounds when a new decision can use evidence from earlier work. An AI agent can help compare findings, but its conclusion is only as complete as the studies and interviews it actually retrieved.

This guide covers cross-study work with the current User Intuition MCP tools and distinguishes it from the dashboard’s Intelligence Hub search.

Research that compounds instead of resets

Before commissioning new interviews, identify what your team already learned, who participated, and when. Reusing old evidence can save fieldwork; it can also mislead if the audience or product has changed. Treat relevance and freshness as part of the analysis.

What the current MCP surface supports

Agents can search findings and participant responses across authorized studies, then retrieve the underlying reports and interviews. Results preserve study context and source links; the calling agent interprets the evidence. Search coverage is explicit, and retrieving evidence does not launch research.

generate_report generates a report for a selected study. It is not a cross-study search or presentation-generation operation. An agent may write a comparison in its own context after retrieving multiple reports, but that is agent synthesis over selected sources.

A source-aware comparison workflow

  1. Use list_studies with its documented pagination to identify candidate studies.
  2. Retrieve each study with get_study to check its question, audience, and saved plan.
  3. Retrieve its report with get_study_report; check interview count and stale status.
  4. Use list_interviews and get_interview to verify the evidence behind material claims.
  5. Write a comparison with study IDs, time periods, audience differences, and supporting references.
  6. State what was not retrieved. A gap in the selected sources is not proof that the entire research library lacks an answer.

Four questions an agent can investigate

Have pricing objections changed? Compare similarly recruited cohorts and distinguish an explicit price complaint from an inferred value concern.

Did onboarding improvements address the earlier problem? Compare interviews before and after the change, allowing for differences in user experience and study questions.

Which messaging themes recur? Retrieve the relevant concept-test reports and inspect the underlying reactions. Keep repeated themes separate from numerical preference claims.

What should the next study investigate? Collect unanswered questions and contradictions. Use those to narrow the next brief instead of asking a broad question that repeats prior work.

How the Intelligence Hub fits

The Customer Intelligence Hub supports research-library exploration in the dashboard. API and MCP workflows can search findings and participant responses across authorized studies, then retrieve the relevant reports and interviews. Describe the search coverage and the sources actually inspected.

An evidence-backed agent answer should make it possible to check the source study and interview. It should also distinguish a participant’s statement, a recurring pattern across retrieved interviews, and the agent’s own interpretation.

Get started

Connect through the MCP setup guide, select two relevant studies, and ask your agent to compare them with source references and explicit coverage limits. See agentic research for creating new research when the existing evidence is insufficient.

Note from the User Intuition Team

User Intuition provides AI-moderated qualitative research for agencies, consulting firms, and research teams. Keep your methodology and discussion guide, bring your own sample or use our 4M participant panel, and review recordings, transcripts, and evidence-linked findings. Your researchers connect the evidence to the client decision and prepare the final recommendations.

Inspect complete sample calls and a readout, then test your own brief. Starter voice interviews cost $30 with your sample or $60 with standard panel recruitment, with no monthly fee. Specialty audiences are quoted separately; incentives you arrange for your own sample are additional. See pricing or try 3 free voice interviews with your own participants.

Frequently Asked Questions

Cross-study research compares evidence across multiple studies. It can reveal recurring themes or differences, provided the audiences, dates, and methods are understood. A relevant search result is a starting point for inspecting the underlying evidence.

Use the documented evidence-search operation to find findings and participant responses across authorized studies. Inspect coverage, filters, and pagination, then retrieve relevant reports and interviews. One result page is not an exhaustive review of every transcript.

The Customer Intelligence Hub is the research library for retaining and exploring study evidence. API evidence search exposes relevant findings and participant responses; it does not imply that every visual or administrative Hub feature has a matching public endpoint.

A query retrieves evidence from research your account can access. A general model answer without retrieval may rely on training data or supplied context. Inspect which sources were returned and preserve their context when the agent synthesizes an answer.

The calling agent can draft a cross-study analysis from retrieved evidence and citations. Do not assume the study-report endpoint generates a new cross-study artifact; it retrieves a report for a particular study. Keep the agent’s synthesis distinct from each source report.

Available history depends on the studies your account can access and the search index coverage. Inspect returned research dates and filters. Do not assume that a search result represents every historic study or every transcript message.

An authorized agent can search and retrieve evidence programmatically. Your application controls access and how results are used. Searching existing evidence does not authorize new fieldwork, spending, or participant invitations.

Dashboard conversation sessions and API search requests are different interfaces. For integrations, use the documented evidence-search request and its returned sources. Do not assume the public API exposes dashboard session state or a conversational query endpoint.
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