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Churn & Retention

Churn & Retention Articles

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Guides Churn & RetentionAI ResearchMethodology

Why Your Exit Survey Is Lying to You: The Case for AI Interviews

Exit surveys blame price. AI-moderated churn interviews reveal the truth. Learn why 30-minute depth conversations expose what 2-question surveys never can.

Feb 2026 · 10 min read
Comparisons Churn & RetentionAI Research

Analyze Churn with Customer Interviews: Top Tools

Learn how to analyze churn with customer interviews using top tools. Compare AI interviews, consulting firms, and surveys to discover why customers leave.

Nov 2025 · 10 min read
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