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Terms and Conditions
Last Updated: August 28, 2025
Welcome to User Intuition! These Terms and Conditions ("Terms") govern your access to and use of the User Intuition website, platform, and services (collectively, the "Services"). Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
1. Eligibility and Account Creation
You must be at least 18 years old to use the Services. By creating an account, you represent that you are at least 18 and that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
2. Use of Services
Subject to your compliance with these Terms, User Intuition grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for their intended purposes. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer or sell any content, software, products or services obtained from the Services without our prior written consent.
You agree to use the Services in compliance with all applicable laws and regulations. You may not use the Services to:
- Upload or transmit any content that infringes any intellectual property or proprietary rights
- Upload or transmit any content that is defamatory, obscene, threatening, abusive, or hateful
- Interfere with the functionality or security features of the Services
- Attempt to gain unauthorized access to the Services or its related systems
- Use the Services for any fraudulent or illegal purpose
3. Intellectual Property
The Services and their original content, features, and functionality are owned by User Intuition and are protected by United States and international intellectual property laws. You may not use our trademarks, logos, or other proprietary information without our express written consent.
4. Participant Responses
The Services may allow you to upload, submit, store, or transmit content—including text, images, audio, and video ("Participant Responses"). You retain all ownership and intellectual property rights in your Participant Responses.
By making your Participant Responses available through the Services, you grant User Intuition a limited, non-exclusive, worldwide, royalty-free license to use, store, reproduce, and distribute your Participant Responses solely for:
(a) Operating and improving the Services;
(b) Providing feedback insights to the authorized customers commissioning the relevant feedback session;
(c) Processing data in accordance with our Privacy Policy; and
(d) Complying with legal obligations.
This license is strictly limited to Service-related purposes. We will not sell your Participant Responses or use it for unrelated marketing without your explicit consent.
You are responsible for ensuring you have all necessary rights to grant this license and warrant that your Participant Responses complies with applicable laws and doesn't violate third-party rights.
If you delete your Participant Responses, we will cease using it for ongoing services, though we may retain copies for legal compliance and feedback requirements as specified in your feedback participant agreement.
5. Third-Party Services
The Services may contain links to third-party websites or services that are not owned or controlled by User Intuition. We have no control over the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that User Intuition shall not be responsible or liable for any damage or loss caused by your use of any third-party sites or services.
6. Termination
We may suspend or terminate your access to the Services at any time for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.
7. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. User Intuition does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
8. Limitation of Liability
To the fullest extent allowed by law, in no event shall User Intuition be liable to you or any third party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these Terms or your use of the Services, even if User Intuition has been advised of the possibility of such damages.
9. Indemnification
You agree to defend, indemnify and hold harmless User Intuition from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Austin, Texas for any actions related to these Terms or use of the Services.
11. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice on our website or by other means. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Services.
12. Contact Us
If you have any questions about these Terms, please contact us at: privacy@userintuition.ai
These Terms constitute the entire agreement between you and User Intuition regarding the use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.