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Our mission
Help companies truly understand their customers - not through dashboards and metrics, but through real conversations at scale.
In a world where companies have more customer data than ever but less understanding of what drives decisions, we believe the answer isn't more analytics - it's better listening. We're building technology that brings the depth and richness of qualitative research to every customer interaction, at a scale that was previously impossible.
The User Intuition Story.
Our Founding Story
We've built products by obsessively understanding why customers choose, stay, or leave. We were early product managers at Samsara (NYSE: IOT), helping scale to 20,000+ customers and served dozens of S&P500 companies while at McKinsey & Company.
The same problem kept appearing. McKinsey clients needed insights faster than research could deliver. Samsara needed to understand churn at scale. Every company had metrics but couldn't answer why deals were lost or customers left.
We chose to solve this - building technology that makes research-quality customer conversations scalable, so companies can finally understand their customers instead of just measuring them.
Why "User Intuition"?
Great companies have intuition about their users which is built on data and real conversations, not gut feel.
The best product, sales, and marketing decisions come from deeply understanding customers. But true understanding requires more than metrics and dashboards - it requires hearing directly from customers, at scale, continuously.
Our name reflects our belief that the most successful companies develop powerful intuition about their users by maintaining constant, authentic dialogue at every stage of the customer journey.
Our Principles
Our principles shape how we work, how we build, and how we treat people - they’re the compass behind every decision.
Customer Obsessed
We love our customers. We want to solve their hardest problems while delivering a phenomenal customer experience.
Build for the Long Term
Getting the perfect balance of human interaction and technology will take time. We are in it for the long-haul.
Team Work
We win together. We celebrate each other. We support each other. We operate with trust and respect.
Inclusivity
We are creating an environment where people can bring their whole, authentic selves to work every day.
Join Our Team
We are looking to build and grow our team with individuals who are passionate about the work that they do and who inspire others around them.
Full Stack Software Engineer
We are hiring a full stack software engineer to join our team. In this role you will solve complex problems and own the success of the product as you build, test and deliver end-to-end solutions.
AI Solutions Architect
We are hiring an AI Solutions Architect to join our team. In this role you will work with external and internally built LLMs to deliver content that is of the highest quality to our customers.
