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Create
Talk to our research agent to turn your train of thought into a learning plan that asks the right questions at the right level of depth. Invites can be sent out via email or added to your product in a 1 line script.
Churn Diagnosis for Enterprises
When churn spikes, every month can cost you up to 1% of your revenue. You have days, not weeks, to fix what's broken before the next customer slips away.
Get the Real Story in 72 Hours, Not 6 Weeks
User Intuition interviews your lost prospects or team and achieves 98% participant satisfaction, higher than any human interviewer. Here's why:
No Judgment
Prospects share the political dynamics and emotional frustrations they'd never tell your team because there's no human on the other end to judge them.
No Consequences
Customers can admit that the decision was made before they churned, or that they used you to negotiate better terms with the incumbent, without burning bridges.
No Politics
There is no incentive to protect feelings, preserve relationships, or soften harsh feedback. We report exactly what patterns emerge with the raw quotes to prove it.
Consistency Guarantee
Every single interview follows the same research methodology perfectly: no interviewers phoning it in, no variation or shortcuts based on mood or experience level.
How it works
Talk out loud or chat to configure your interview, invite candidates via email or directly in your product, and receive insights in real-time.
Create
Configure the interview for the use-case you're working on.
Interview
Participants complete the interview at their convenience.
Review
Receive comprehensive insights as participants respond.
Interview
Participants complete 10-20 minute natural voice conversations at their convenience on any device. These interviews are objective, consistent, and free from bias.
Review
Receive comprehensive insights with recommendations, transcripts, audio and video recordings in real-time as more participants respond.
The Four Advantages That Make Traditional Churn Analysis Obsolete.
Speed Becomes Your Competitive Intelligence Weapon
48-hour insights vs. 6-week post-mortems change everything about how you compete. When a major customer is lost on Tuesday, you can have answers by Thursday, in time to save the three similar customers.
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Scale Transforms Anecdotes Into Statistical Truth
10 conversations give you stories. 100 conversations reveal patterns. Traditional research interviews 8-15 customers and calls it "qualitative insights." We interview 100+ and deliver quantitative confidence with qualitative depth.
Book a DemoEmotional Intelligence That Reveals Hidden Triggers
We don't just capture what happened. We uncover why it hurt. Our laddering methodology, refined through several Fortune 500 engagements, goes 5-7 levels deep to reach the emotional and identity drivers that actually tip decisions.
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No Human Politics Means No Filtered Truth
AI doesn't protect careers, preserve relationships, or pick sides. Your CSM and sales rep may be biased. The neutrality extends to customers too. They're more honest because they know the AI won't judge them.
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