Consumer Insights

Consumer intelligence that gets smarter with every study

Every research conversation becomes durable, searchable institutional knowledge. Your team stops re-learning the same lessons every quarter. Build a living library of consumer understanding that compounds in value.

72-hour turnaround
Studies from $200
4M+ panelists
Intelligence Report Live
0% Depth
Motivation
84%
Barriers
70%
Triggers
56%
AI Insight

Emotional motivators outweigh rational ones 3:1 in purchase decisions...

User Intuition
Benchmark
80%
Live
98% customer satisfactionSub-72-hour turnaround guaranteed4M+ global consumer panelISO 27001 / GDPR / HIPAA compliantFortune 500 methodology at startup cost
TL;DR

Consumer intelligence that compounds means every study your organization runs becomes a searchable, reusable asset. AI-moderated interviews with structured laddering methodology deliver insights in 72 hours. You own the data. Every study builds on the last. You're not paying for reports — you're building research infrastructure.

The Problem

Your insights don't compound
— that's your real problem

You run research. You get insights. You put them in a deck. Six months later, a new team member asks the same questions you already answered — but the research is buried.

01

Knowledge Trapped in Decks

You commission research. Pay consultants. Get a 40-page deck. Months later, new stakeholders ask the same questions. The research is not searchable, not accessible, not reusable.

02

Teams Re-Learn the Same Lessons

Brand team researches positioning in Q1. Product team runs a separate study on the same consumer in Q3. Both arrive at similar conclusions. Nobody realized the overlap.

03

Speed and Cost Trade Off Against Depth

Surveys are fast and cheap but shallow. Agencies deliver depth at $15K–$27K over 6–8 weeks. You're trapped between shallow-fast and deep-slow.

04

Knowledge Walks Out When People Leave

A director who spent two years building consumer understanding gets hired away. New director starts from scratch. No research archives. No historical context.

05

Research Is Project-Based, Not Infrastructure

Each study is treated as a deliverable, not a building block. Once the deck is shared, it's gone. No way to ask new questions of old data.

06

Parallel, Disconnected Projects

Research happens in silos. You're not building institutional understanding of consumers — you're running disconnected studies that don't inform each other.

Use Cases

Real-world applications
for consumer insights

New Product Development

Validate prototypes with 50–75 consumers in your target demographic. Get findings in 72 hours. Iterate or pivot quickly.

Compressed development cycles

Brand Positioning & Messaging

Explore brand perception, competitive differentiation, and messaging resonance. Test 3–4 positioning statements with segment analysis.

Consumer-validated positioning

Competitive Intelligence

Launch a quick competitive study in 24–48 hours. Interview consumers who've tried competitor products. Understand switching risk.

Rapid competitive response

Consumer Segmentation

Launch a 150–200 participant study stratified across key segments. Understand what matters most to each consumer type.

Precise targeting and allocation

Category Trend Monitoring

Track emerging consumer preferences and shifting behaviors. Spot trends before they scale and competitors respond.

Stay ahead of market shifts

Ongoing Research Programs

Run studies weekly instead of annually. Build a searchable repository of consumer insights that grows with every study.

8–12 studies/year vs. 2–3
Compare

User Intuition vs.
traditional consumer insights

Dimension User Intuition Traditional Agencies / Surveys
Interview Depth 30+ min · 5–7 laddering levels 2–5 min surveys or 6–8 week agency projects
Turnaround 72 hours 1–2 weeks (surveys) or 6–8 weeks (agencies)
Study Cost From $200 $1K–$27K+ depending on method
Studies per Year 8–12 at same budget 2–3 with traditional agencies
Data Ownership Full transcripts, audio, themes — yours Locked in agency decks; re-access costs extra
Research Persistence Searchable library that compounds Project-based; starts from zero each time
Panelist Pool 4M+ across 50+ languages, 80+ countries Panel fatigue or local recruitment delays
Key Output WHY consumers choose; motivation drivers WHAT consumers say; preference scores
How It Works

From question to brand intelligence

1
10 min

Design Study

Define objective, select sample criteria, customize questions

2
10 min

Launch

AI recruits from 4M+ panelists and starts interviews

3
Real time

Conduct

AI-moderated 30+ min conversations run 24/7

4
72 hrs

Analyze

Themes, sentiment, decision drivers extracted automatically

5
1 week

Act

Share findings, brief teams, adjust strategy

6
Ongoing

Compound

Every study builds your searchable insights library

"We used to run 2 consumer studies a year at $20K each and wait 6 weeks for results. Now we run monthly research in 72 hours and our team actually uses the findings because they're searchable and always accessible. The knowledge compounds."

VP of Consumer Insights — CPG Brand

Methodology & Trust

When AI Helps and When a Human Should Lead Consumer Research

AI-moderated interviews deliver scalable consumer depth — but some research questions still need human judgment.

AI-Moderated Interviews Excel At

  • Structured consumer feedback collection at scale
  • Consistent laddering methodology across hundreds of interviews
  • Needs assessment and behavior driver analysis
  • Attitude and usage studies with segment comparison
  • Multilingual consumer research across markets
  • Eliminating interviewer bias and social desirability effects

Consider Human Moderation For

  • Messy, exploratory discovery research
  • Highly sensitive topics requiring real-time empathy
  • Deep cultural context requiring local expertise
  • Ethnographic immersion and in-home research
  • Topics where participant trust requires a named researcher
  • Semistructured interviews where the script evolves mid-conversation

Methodology refined through Fortune 500 consulting engagements.

Get Started

Consumer intelligence that
compounds with every study

In 72 hours, understand why consumers choose. Every study builds a living library of institutional knowledge your team reuses and builds on.

Enterprise / Strategic

See how to build a continuous research practice. We'll tailor a pilot to your team's objectives.

Quick Start

Launch a consumer study in 10 minutes. Results in 72 hours. No contract required.

No contract · No retainers · Results in 72 hours

FAQ

Common questions

A consumer insights platform automates qualitative research. User Intuition's AI conducts 30+ minute moderated interviews with structured laddering methodology, revealing why consumers choose products, not just what they buy.
Studies start at $200 — a fraction of traditional agencies, who charge $15K–$27K for 6–8 week turnarounds. User Intuition delivers similar depth at a fraction of the cost.
72-hour turnaround is standard. Launch Monday, have findings by Thursday. This speed lets teams iterate on concepts, messaging, or positioning without losing market momentum.
CPG brands (food, beverages, personal care, home goods), B2C tech companies, retail, fashion, and hospitality. Any industry where understanding why consumers choose matters.
No. The platform is built for directors, managers, and team leads. Templates and guidance walk you through research design. AI handles moderation and analysis.
Speed: 72 hours vs. 6–8 weeks. Cost: a fraction of $15K–$27K. Depth: AI laddering methodology matches traditional. Persistence: you build a research practice, not buy one-off projects. Data: findings are yours, not locked in decks.
Yes. Scales from 10-person concept tests to 500+ participant studies. Run multiple studies in parallel. Segment by any demographic or behavioral criteria.
AI moderation plus human validation. Verbatim transcripts are reviewable. Themes are coded using NLP trained on 200K+ interviews. Structured laddering ensures insights capture motivational drivers.
User Intuition conducts real conversations with adaptive questioning and real-time branching. Laddering is automatic. 98% participant satisfaction shows consumers engage more deeply than with surveys or chatbots.
The Intelligence Hub stores every study as a searchable resource. Compare results across studies, segments, and time periods. Build institutional knowledge instead of scattered spreadsheets and decks.