Pricing

Consumer insights priced for how you work.

Whether you're running a single study or building an always-on insights engine, choose the plan that fits your team. A 20-interview study costs $200–$400 here vs. $15,000–$27,000 with traditional agencies.

Starter

$0/ month

For teams running individual consumer insights or research projects

Pay per Interview at $25 per credit:

  • Chat: 0.5 credits
  • Audio: 1 credit
  • Video: 2 credits

What's included:

  • Access to 4M+ vetted respondents with industry-leading fraud detection—or bring your own customers
  • AI-moderated interviews via chat, audio, or video
  • Automated analysis and reporting for each study
  • Email support
Try Free — 3 Interviews, No Card

Enterprise

Call Us

For organizations scaling consumer intelligence across brands and teams

Everything in Professional, plus:

  • Dedicated Customer Success Manager
  • Custom interview guide development with your team
  • SSO and advanced security controls
  • Multi-brand and multi-team workspace management
  • Custom integrations and data workflows
  • Priority support with dedicated personnel

Full-Service

Share a brief — we handle everything from there.

Ideal for teams who want research-grade output without adding to their workload.

Contact Sales
Note from the User Intuition Team

Your research informs million-dollar decisions — we built User Intuition so you never have to choose between rigor and affordability. We price at $20/interview not because the research is worth less, but because we want to enable you to run studies continuously, not once a year. Ongoing research compounds into a competitive moat that episodic studies can never build.

Don't take our word for it — see an actual study output before you spend a dollar. No other platform in this industry lets you evaluate the work before you buy it. Already convinced? Sign up and try today with 3 free interviews.

Not Sure Yet?

See it before you commit

See It With Your Data

Book a 30-minute call for a personalized walkthrough tailored to your research needs and use case.

  • Live product walkthrough
  • Custom to your research needs
  • See real example outputs
  • Discuss pricing for your team
Book a call

See What You'll Get

Explore the platform to see AI-moderated interviews, automated analysis, and the Intelligence Hub in action.

  • AI-moderated interview experience
  • Automated insights and themes
  • Intelligence Hub exploration
  • Interactive data and reporting
Preview the platform
Why Switch

How User Intuition Compares

See how we stack up against other AI interview tools and traditional qualitative research.

Dimension User Intuition Other AI Interview Tools Traditional Qual Research
Cost per study (20 interviews) ~$200–$1,000 $2,000–$10,000+ $15,000–$27,000
Time to insights 48–72 hrs From launch to actionable insights 1–2 weeks 4–8 weeks
Conversation depth 5–7 levels Laddering methodology, 30+ min conversations 10–15 min, basic follow-ups 2–3 follow-ups (varies by interviewer)
Knowledge retention Intelligence Hub — compounding institutional knowledge Per-study reports only 90%+ lost within 90 days
Participant quality Fraud prevention Multi-layer fraud prevention + option to interview your own verified customers BYOP or limited panel Recruited per study
Moderator consistency Consistent AI across every conversation Consistent AI (varies by platform) Varies by interviewer
Scale Hundreds Run simultaneously, no bottleneck Tens to low hundreds 15–30 per study

"We were flying blind on why we lost deals. Sales reps said it was pricing, but User Intuition interviews revealed it was actually implementation timelines and integration concerns. We adjusted our sales process and saw win rates improve 23% in the next quarter."

Eric O., COO, RudderStack

Pricing FAQ

Common pricing questions

Credits are how you pay for interviews. Each modality costs a different number of credits: chat interviews use 0.5 credits, audio interviews use 1 credit, and video interviews use 2 credits. On the Starter plan, credits cost $25 each. Professional includes 50 free interviews per month, with additional credits at $20 each.
Starter gives you full access to AI-moderated interviews, our 4M+ vetted panel, and automated analysis — you just pay per interview with no monthly fee. Professional includes 50 free interviews per month and adds the Intelligence Hub, which lets you upload prior research, query across all your studies, and detect cross-study patterns. It's the difference between running individual studies and building a compounding knowledge base.
Yes. You can try 3 interviews free on the Starter plan — no credit card required. This gives you a complete experience: create a study, run AI-moderated conversations, and see the analysis and reporting firsthand.
Absolutely. You can interview your own customers by sharing a study link or connecting your CRM (Salesforce, HubSpot). You can also blend your customers with our panel in the same study. There's no extra charge for using your own participants — you only pay the per-interview credit cost.
Traditional qual agencies typically charge $15,000–$27,000 for a 20-interview study and take 4–8 weeks. The same study on User Intuition costs roughly $200–$400 depending on modality and delivers results in 48–72 hours — a 93–96% cost reduction.
Yes. You can upgrade from Starter to Professional at any time, and downgrade or cancel with no long-term commitment. Unused credits on Starter roll over. Professional's 50 free monthly interviews do not roll over — use them or lose them each billing cycle. Professional is billed monthly with no annual lock-in required.
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Self-Serve

Launch your first study in minutes. No credit card required.

No contract · No retainers · Results in 72 hours