The difference between hiding metrics and publishing them is stark. Choose the platform proud of its performance.
Executive Summary: The Critical Differences
User Intuition achieves 98% participant satisfaction through 32-minute average conversations with customers, employing McKinsey-influenced methodology and multi-level laddering techniques to identify behavioral drivers.
Versive provides AI-moderated interviews and surveys with prototype testing capabilities across multiple languages. Specific metrics including pricing, satisfaction rates, and panel size are not publicly available.
Platform Capabilities: Complete Comparison
| Capability |
User Intuition |
Versive |
Winner |
| Platform Capabilities: Complete Comparison |
| Video Interviews |
✓ Best in Class — Full conversations |
✓ Voice/video calls |
User Intuition |
| Audio Interviews |
✓ Best in Class — Natural 32-min |
✓ Voice-based |
User Intuition |
| Screen Sharing |
✓ Best in Class — Live observation |
✓ Screen recording only |
User Intuition |
| Text Interviews |
✓ Best in Class — Thoughtful written |
Limited capability |
User Intuition |
| Device Support |
Web (desktop & mobile) |
Browser-based only |
User Intuition |
| Central Insights Hub |
✓ Unique — Searchable forever |
Per-study workspaces |
User Intuition |
| Time Series Studies |
✓ Unique — Track without fatigue |
Not listed |
User Intuition |
| Multilingual Support |
50+ languages (published) |
“Dozens” (general) |
User Intuition |
| Surveys |
Through conversation |
✓ Flexible surveys |
Versive |
| THE BOTTOM LINE: Both platforms cover core interviewing. User Intuition emphasizes live observation and long-term knowledge management; Versive emphasizes survey flexibility. The right fit depends on whether conversational depth or survey versatility is the priority. |
| Research Outcomes: Published vs Unpublished |
| Participant Satisfaction |
98% (n>1,000) — Published |
Not disclosed publicly |
User Intuition |
| Conversation Quality |
Natural dialogue (documented) |
Not specified |
User Intuition |
| Laddering Depth |
5–7 levels (method published) |
Not specified |
User Intuition |
| Session Length |
32 minutes average |
Not published |
User Intuition |
| Panel Size |
Focus on YOUR customers |
Not published |
User Intuition (for customer studies) |
| Knowledge Retention |
Searchable hub forever |
CSV/PDF export |
User Intuition |
| Statistical Rigor |
Confidence intervals & significance |
Not mentioned |
User Intuition |
| THE BOTTOM LINE: User Intuition publishes a broader set of outcome metrics. If public benchmarks are important for your evaluation, that favors User Intuition. |
| Information Availability: Transparency at a Glance |
| Satisfaction Rate |
98% — published |
Not published |
User Intuition (published) |
| Panel Details |
Customer-sourced |
Partners (size not published) |
— |
| Session Length |
32 minutes — published |
Not published |
User Intuition (published) |
| Languages |
50+ — published |
“Dozens” — general |
User Intuition (specific) |
| Pricing |
$1,000 — published |
By demo |
User Intuition (transparent) |
| Concurrent Sessions |
Unlimited |
Not specified |
User Intuition |
| THE BOTTOM LINE: User Intuition provides more publicly available detail across satisfaction, languages, and pricing. Versive may share specifics during the sales process. |
| Recruitment & Panels: Sourcing Approach |
| Focus |
YOUR actual customers |
Panel partners |
Depends on need |
| Panel Size |
N/A — customers only |
Not published |
— |
| Recruitment Speed |
Instant with your lists |
Not published |
— |
| B2B Coverage |
Your B2B customers |
Limited/unknown |
User Intuition (for customer studies) |
| Transparency |
Published metrics |
Fewer public details |
User Intuition |
| THE BOTTOM LINE: Choose customer-sourced recruitment for direct user feedback, or panel-based recruitment for access to broader audiences. Confirm timelines and availability based on your target segment. |
| Participant Experience: Evidence & Reporting |
| Satisfaction Indicator |
98% — published |
Not published |
User Intuition (published) |
| Conversation Style |
Natural, long-form dialogue |
Not specified |
User Intuition (documented) |
| Session Depth |
32-min average |
Not published |
User Intuition (published) |
| Mobile Experience |
Mobile-optimized web |
Browser-based |
User Intuition |
| Experience Metrics |
Publicly reported |
Shared in sales process |
— |
| THE BOTTOM LINE: User Intuition shares participant experience metrics publicly. Versive may provide these in private evaluations. Teams prioritizing published references can weigh accordingly. |
| Methodology & Analysis: Depth & Deliverables |
| Methodology Foundation |
McKinsey Fortune 500 |
Not specified |
User Intuition |
| Laddering Technique |
5–7 levels |
Not mentioned |
User Intuition |
| Analysis Approach |
Strategic insights |
Theme synthesis |
User Intuition (depth) |
| Export Options |
Email, Slack, PDF, CSV, PPT |
CSV, PDF |
User Intuition |
| UX Metrics |
Confidence intervals, significance |
Not listed |
User Intuition |
| Transparency |
Methods and metrics published |
Fewer public details |
User Intuition |
| THE BOTTOM LINE: If your priority is documented depth and statistical framing, User Intuition provides more published detail. Teams can request Versive’s methodology specifics during evaluation. |
| Pricing & Access: Planning Considerations |
| Starting Price |
$1,000 — published |
By demo |
User Intuition (transparent) |
| Pricing Model |
Per conversation |
Not specified |
User Intuition |
| Contract Terms |
Month-to-month |
Not specified |
— |
| Trial / Credits |
Credits included |
Not listed |
User Intuition |
| Budget Planning |
Facilitated by public pricing |
Requires sales discussion |
— |
| THE BOTTOM LINE: Transparent pricing supports faster planning. If you prefer custom proposals, a demo-led process may be suitable. |
| Security & Compliance: Standards Overview |
| SOC 2 Type II |
In progress (Q2 2025) |
✓ Certified |
Versive |
| GDPR |
✓ Fully compliant |
✓ Compliant |
Tie |
| CCPA |
Standard compliance |
✓ Certified |
Versive |
| ISO 27001 |
✓ Certified |
Not mentioned |
User Intuition |
| HIPAA |
✓ Compliant |
Not mentioned |
User Intuition |
| Data Residency |
EU & US selectable |
Unspecified |
User Intuition |
| THE BOTTOM LINE: Both address key security frameworks. Confirm current certifications and residency options with each vendor as requirements evolve. |
| Support & Resources: Engagement Model |
| Support Channels |
Slack, email, phone |
Help center, articles |
Depends on preference |
| Response Targets |
2-hour SLA (Enterprise) |
No public SLA |
User Intuition (published) |
| Community |
Active user community |
No public forum listed |
User Intuition |
| Onboarding |
Dedicated CSM |
Not specified |
User Intuition |
| Methodology Support |
Included across plans |
Not specified |
User Intuition |
| THE BOTTOM LINE: User Intuition emphasizes high-touch support; Versive emphasizes self-service resources. Select the engagement model that best fits your team. |
Key Differentiators: Why User Intuition Wins
| Differentiator |
Versive |
User Intuition |
Impact |
| Transparency |
Key metrics not publicly published |
Publishes core metrics |
Clarity for evaluation |
| Satisfaction |
Not disclosed |
98% (industry benchmark, published) |
Evidence-based comparison |
| Customer Focus |
Panel-based (size not published) |
Your actual customers |
Audience fit vs direct-user insight |
| Pricing |
Provided via demo/custom quote |
$1,000 (published) |
Custom pricing vs published pricing |
| Methodology |
Approach not specified publicly |
McKinsey Fortune 500 frameworks |
Unspecified vs documented approach |
| Language Coverage |
“Dozens” (general) |
50+ (specific) |
General claim vs specific count |
When to Choose Each Platform
Choose Versive If:
- Traditional panel recruitment fits your needs
- Survey functionality is essential
- Prototype testing is important
- Custom enterprise pricing is preferred
- Self-service resources are sufficient
Choose User Intuition If:
- Researching your own customers is priority
- Published metrics aid evaluation
- Transparent pricing enables planning
- Deep qualitative insights are needed
- McKinsey methodology adds value
- Comprehensive support is important
- Longitudinal tracking is required
The Verdict: Different Models for Different Needs
Versive operates as a traditional enterprise research platform with panel partnerships and custom pricing, providing survey and prototype testing capabilities with established security certifications.
User Intuition operates with full transparency, publishing all metrics and focusing on deep customer understanding through documented methodology and comprehensive support.
Organizations comfortable with traditional enterprise procurement may prefer Versive's approach. Organizations valuing transparency and customer-focused research may prefer User Intuition's model.
Your Next Step
When evaluating Versive, request:
- Participant satisfaction metrics
- Average session duration
- Panel size and composition
- Specific pricing structure
Compare responses with User Intuition's published information:
- 98% satisfaction rate
- 32-minute average sessions
- Customer-focused approach
- $1,000 starting price
Evaluate both platforms based on your specific needs for transparency, methodology, and research approach.
The choice between traditional enterprise models and transparent platforms depends on organizational preferences for information availability, procurement processes, and research methodology.