The difference between 93% and 98% satisfaction is the difference between good research and exceptional intelligence.
Executive Summary: The Critical Differences
User Intuition delivers 98% participant satisfaction through natural 32-minute conversations with YOUR actual customers, using McKinsey-grade methodology and 5-7 level laddering to uncover the identity drivers that predict behavior.
Conveo offers multimodal AI interviews with 93% participant satisfaction, delivering voice and video conversations from 3M+ panel participants in 50+ languages with academic research rigor and Y Combinator backing.
Platform Capabilities: Complete Comparison
| Capability |
User Intuition |
Conveo |
Winner |
| Platform Capabilities: Complete Comparison |
| Video Interviews |
✓ Best in Class — Full conversations |
✓ Voice & video multimodal |
Tie |
| Audio Interviews |
✓ Best in Class — Natural 32-min |
✓ Voice-based interviews |
User Intuition |
| Screen Sharing |
✓ Best in Class — Live observation |
Limited — mockups only |
User Intuition |
| Text Interviews |
✓ Best in Class — Thoughtful written |
✓ Text chat option |
Tie |
| Device Support |
Web (desktop & mobile) |
Mobile-first web |
Tie |
| Central Insights Hub |
✓ Unique — Searchable forever |
❌ Per-study silos |
User Intuition |
| Time Series Studies |
✓ Unique — Track without fatigue |
❌ Not supported |
User Intuition |
| Multilingual Support |
50+ languages |
50+ languages |
Tie |
| Session Length |
32 minutes average |
15–60 minutes typical |
Comparable |
| THE BOTTOM LINE: Both offer solid multimodal capabilities. User Intuition wins on screen sharing, knowledge management, and temporal tracking. Conveo matches on core interview features. |
| Research Outcomes: 98% vs 93% Satisfaction |
| Participant Satisfaction |
98% (n>1,000) — Highest in industry |
93% reported |
User Intuition |
| Conversation Quality |
Natural with jokes, context, pauses |
Multimodal LLM dialogue |
User Intuition |
| Laddering Depth |
5–7 levels systematic |
Standard probing depth |
User Intuition |
| Conversation Length |
32 minutes average |
15–60 minutes range |
Comparable |
| Insight Traceability |
Every finding → source clip |
Links insights to clips |
Tie |
| Knowledge Retention |
Searchable hub forever |
Export only (PDF, PPT) |
User Intuition |
| Statistical Rigor |
Full CI, significance, MoE |
Generic themes only |
User Intuition |
| THE BOTTOM LINE: The 5-point satisfaction gap (98% vs 93%) reflects User Intuition’s superior conversation quality and deeper laddering. Both are good. One is exceptional. |
| Recruitment & Panels: Customers vs Panels |
| Focus |
YOUR actual customers only |
3M+ via Respondent |
Different philosophy |
| Panel Size |
No panels — customers only |
3M+ panel participants |
Conveo for panels |
| Recruitment Speed |
Instant with your lists |
~15 minutes for panel |
User Intuition |
| B2B Coverage |
Your actual B2B customers |
Case-by-case basis |
User Intuition |
| Screening Depth |
Your verified users |
Basic survey logic |
User Intuition |
| Participant Quality |
Real product experience |
Mixed panel quality |
User Intuition |
| THE BOTTOM LINE: Conveo’s 3M+ panel delivers scale for broad research. User Intuition’s focus on YOUR customers delivers specific truth about YOUR product. |
| Participant Experience: Excellence vs Good |
| Satisfaction Rate |
98% — Industry highest |
93% — Good performance |
User Intuition (5 points) |
| Conversation Natural |
Like talking to a friend |
Structured dialogue |
User Intuition |
| Emotional Intelligence |
Detects and responds |
Standard responses |
User Intuition |
| Session Flexibility |
Consistent 32 minutes |
Variable 15–60 minutes |
Different approaches |
| Mobile Experience |
Mobile-optimized web |
Mobile-first design |
Tie |
| Participant Comfort |
Proven highest satisfaction |
Good satisfaction |
User Intuition |
| THE BOTTOM LINE: 93% satisfaction is good. 98% satisfaction is exceptional. The 5-point difference represents thousands of participants voting for superior experience. |
| Methodology & Analysis: McKinsey vs Academia |
| Methodology Foundation |
McKinsey Fortune 500 |
Academic research (ESOMAR) |
Different strengths |
| Laddering Depth |
5–7 levels systematic |
Standard depth |
User Intuition |
| Analysis Approach |
Strategic business focus |
Academic rigor |
Different focus |
| Export Options |
Email, Slack, PDF, CSV, PPT |
Slack, PDF, PPT |
User Intuition |
| Insight Depth |
Identity & values focus |
Theme identification |
User Intuition |
| Statistical Analysis |
Full CI, significance |
Basic themes |
User Intuition |
| THE BOTTOM LINE: Conveo brings academic rigor through ESOMAR heritage. User Intuition brings business impact through McKinsey methodology. Academia vs consulting. |
| Speed & Scale: Comparable Power |
| Setup Time |
<5 minutes with templates |
Quick setup |
Tie |
| Concurrent Sessions |
Unlimited |
1,000+ (hundreds typical) |
User Intuition |
| Time to Insights |
48–72 hours |
Minutes after close |
Conveo |
| Geographic Reach |
50+ languages |
50+ languages |
Tie |
| Scale Capability |
Unlimited participants |
Large-sample capable |
Tie |
| THE BOTTOM LINE: Both handle enterprise scale. Conveo delivers themes faster (minutes). User Intuition delivers depth slower (48 hours). Speed vs depth trade-off. |
| Pricing & Access: Different Approaches |
| Starting Price |
$1,000 transparent |
Free tier available |
Conveo (free) |
| Paid Plans |
Clear pricing published |
Not fully disclosed |
User Intuition |
| Contract Terms |
Month-to-month |
Not specified |
Unknown |
| Team Access |
Unlimited users all plans |
Not specified |
Unknown |
| Trial Available |
Credits included |
Free tier serves as trial |
Tie |
| THE BOTTOM LINE: Conveo offers free tier for testing. User Intuition offers transparent paid pricing. Try Conveo free, scale with User Intuition transparently. |
| Company & Support: Growth Stage |
| Founded |
2024 |
2024 |
Tie |
| Backing |
Growing |
Y Combinator ($5M) |
Conveo |
| Methodology Heritage |
McKinsey Fortune 500 |
Academic (ESOMAR) |
Different strengths |
| Support Channels |
Slack, email, phone |
Not specified |
Unknown |
| Industry Credibility |
Business consulting |
Academic research |
Different strengths |
| THE BOTTOM LINE: Conveo has Y Combinator validation and academic credentials. User Intuition has McKinsey heritage and business focus. Both are credible, differently. |
| Security & Compliance: In Progress |
| SOC 2 Type II |
In progress (Q2 2025) |
In progress |
Tie |
| ISO 27001 |
✓ Certified |
Not mentioned |
User Intuition |
| GDPR |
✓ Fully compliant |
GDPR-ready |
User Intuition |
| HIPAA |
✓ Compliant |
Not mentioned |
User Intuition |
| SSO |
Google + SAML 2.0 |
Email/password (SSO roadmap) |
User Intuition |
| Data Residency |
EU & US selectable |
Unspecified |
User Intuition |
| THE BOTTOM LINE: User Intuition leads on security certifications and deployment options. Conveo is still building enterprise security features. |
Key Differentiators: Why User Intuition Wins
| Differentiator |
Conveo |
User Intuition |
Impact |
| Satisfaction Score |
93% (good) |
98% (exceptional) |
5-point lead proves superiority |
| Customer Focus |
3M+ panel participants |
YOUR actual customers |
Real insights vs generic feedback |
| Research Depth |
Standard probing |
5–7 level laddering |
Surface vs strategic insights |
| Knowledge Management |
Export files only |
Searchable forever |
Learning fragments vs compounds |
| Security Maturity |
In progress |
Multiple certifications |
Enterprise-ready vs building |
| Pricing Transparency |
Free tier, opaque paid |
$1,000 transparent |
Try free vs scale transparently |
The Academic vs Business Approach
Conveo's Academic Heritage:
- Former ESOMAR president advisor
- Academic research rigor
- Y Combinator backed ($5M)
- 93% satisfaction (good)
- Free tier for accessibility
- 3M+ panel for scale
- 50+ languages
User Intuition's Business Focus:
- McKinsey methodology
- Fortune 500 frameworks
- 98% satisfaction (exceptional)
- YOUR customers focus
- $1,000 transparent pricing
- Knowledge compounds
- Strategic depth (5-7 levels)
When to Choose Each Platform
Choose Conveo If:
- Free tier matters for testing
- Academic research rigor appeals
- 93% satisfaction is sufficient
- Panel participants work
- Y Combinator backing matters
- Quick themes are enough
- Budget is extremely limited
Choose User Intuition If:
- 98% vs 93% satisfaction matters (5-point difference)
- Your actual customers are priority
- 5-7 level depth drives strategy
- Knowledge should compound
- Enterprise security required now
- McKinsey methodology valued
- Transparent scaling needed
The Verdict: Good vs Exceptional
Conveo is a good academic research platform with 93% satisfaction, delivering solid interviews from panel participants with Y Combinator credibility.
User Intuition is an exceptional business intelligence platform with 98% satisfaction, delivering strategic insights from YOUR actual customers with McKinsey credibility.
The 5-point satisfaction gap (98% vs 93%) isn't just a number—it's thousands of participants saying User Intuition delivers a superior experience that creates superior insights.
Your Next Step
Try both if you can:
- Conveo: Free tier, 93% satisfaction, panels, academic rigor
- User Intuition: $1,000 start, 98% satisfaction, YOUR customers, business impact
The 5% satisfaction difference reveals itself in every conversation. When participants rate User Intuition 98% vs Conveo's 93%, they're telling you which platform creates the comfort and rapport that reveals truth.
Start with User Intuition: Industry-leading satisfaction, transparent pricing, YOUR customers.
The difference between 93% and 98% satisfaction is the difference between good research and exceptional intelligence.