The difference between Clozd and User Intuition is stark. One is forensic. The other is strategic.
Executive Summary: The Critical Differences
User Intuition delivers 98% participant satisfaction through natural 32-minute AI-moderated conversations with YOUR actual customers, using McKinsey-grade methodology and 5-7 level laddering to uncover the identity drivers that predict behavior.
Clozd offers win-loss analysis through human consultants ($1,500-2,000 per interview) and "Flex Interviews" (asynchronous video recordings), with AI for transcription and analysis only—a traditional consulting firm with some automation.
Platform Capabilities: Complete Comparison
| Capability |
User Intuition |
Clozd |
Winner |
| Platform Capabilities: Complete Comparison |
| AI Moderation |
✓ Best in Class — Full AI conversations |
❌ Human consultants only |
User Intuition |
| Video Interviews |
✓ AI-moderated video |
Async video recording only |
User Intuition |
| Audio Interviews |
✓ Natural 32-min AI conversations |
Async audio recording only |
User Intuition |
| Screen Sharing |
✓ Best in Class — Live observation |
❌ Not available |
User Intuition |
| Screen Vision |
✓ AI sees and understands |
❌ Not available |
User Intuition |
| Central Insights Hub |
✓ Unique — Searchable forever |
Platform dashboard |
User Intuition |
| Time Series Studies |
✓ Unique — Track without fatigue |
❌ Not supported |
User Intuition |
| Multilingual Support |
50+ languages |
Limited |
User Intuition |
| Win-Loss Focus |
Through deep understanding |
✓ Core specialty |
Clozd |
| THE BOTTOM LINE: Clozd is a human consulting firm with video recording tools. User Intuition is AI that actually conducts conversations. One records. The other understands. |
| The Fundamental Difference: Human Consultants vs AI Conversations |
| AI Capability |
Full AI moderation |
Transcription and tagging only |
User Intuition |
| Interview Method |
Natural AI conversations |
Human consultants or async video |
User Intuition |
| Live Interaction |
AI conducts entire interview |
Human-only |
User Intuition |
| Dynamic Probing |
5–7 levels deep adaptation |
Pre-recorded questions |
User Intuition |
| Real-time Adaptation |
✓ Yes — AI responds live |
❌ No — async only |
User Intuition |
| Scale Capability |
Unlimited concurrent |
Limited by human availability |
User Intuition |
| Real AI Interviews? |
✓ Yes — actual AI moderation |
❌ No — just recordings |
User Intuition |
| THE BOTTOM LINE: Clozd’s “AI Interviewer” is marketing spin for video recordings. User Intuition’s AI actually conducts live conversations. |
| Research Outcomes: Win-Loss Analysis vs Customer Understanding |
| Participant Satisfaction |
98% (n>1,000) — Published |
Not disclosed |
User Intuition |
| Conversation Quality |
Natural AI dialogue |
Async video responses |
User Intuition |
| Laddering Depth |
5–7 levels systematic |
Surface win-loss reasons |
User Intuition |
| Session Length |
32 minutes engaged |
Variable async recordings |
User Intuition |
| Response Quality |
Deep exploration |
Brief video snippets |
User Intuition |
| Knowledge Retention |
Searchable hub forever |
Project-based silos |
User Intuition |
| Real-time Analysis |
AI-powered during interview |
Post-recording analysis |
User Intuition |
| THE BOTTOM LINE: Clozd tells you why you won or lost. User Intuition tells you why customers really choose. |
| Recruitment & Support: Deal Focus vs Customer Focus |
| Focus |
YOUR actual customers |
Won/lost prospects only |
User Intuition |
| Use Cases |
Any customer research |
Win-loss analysis primary |
User Intuition |
| Geographic Reach |
Global capability |
US-centric |
User Intuition |
| Language Coverage |
50+ languages |
English primary |
User Intuition |
| Support Model |
Modern support |
Managed service model |
Different approaches |
| Weekend Research |
Full 24/7 capability |
Business hours focus |
User Intuition |
| THE BOTTOM LINE: Clozd specializes in why deals closed. User Intuition understands why customers care. |
| Methodology & Analysis: Consulting Model vs AI Intelligence |
| Methodology Foundation |
McKinsey Fortune 500 |
Win-loss consulting |
User Intuition |
| Interview Approach |
AI conversation flow |
Human consultant scripts |
User Intuition |
| Dynamic Adaptation |
AI adjusts in real-time |
Pre-planned questions |
User Intuition |
| Analysis Depth |
5–7 strategic levels |
Win-loss factors |
User Intuition |
| Insight Synthesis |
AI-powered understanding |
AI tagging of transcripts |
User Intuition |
| Learning Capability |
Improves over time |
Static process |
User Intuition |
| THE BOTTOM LINE: Clozd runs a consulting firm. User Intuition runs AI that learns. |
| Speed & Scale: Service Delivery vs Instant Intelligence |
| Setup Time |
<5 minutes with AI |
Program design required |
User Intuition |
| Interview Scheduling |
Instant AI availability |
Calendar coordination |
User Intuition |
| Time to Results |
Hours with AI |
Days/weeks with consultants |
User Intuition |
| Concurrent Interviews |
Unlimited AI sessions |
Limited by staff |
User Intuition |
| Program Launch |
Immediate start |
Onboarding process |
User Intuition |
| Scaling Speed |
Instant expansion |
Hire more consultants |
User Intuition |
| THE BOTTOM LINE: Clozd scales like a consulting firm—slowly and expensively. User Intuition scales like software—instantly. |
| Pricing & Value: Consulting Fees vs Platform Simplicity |
| Platform Cost |
Starting at $1,000 |
Custom enterprise pricing |
Transparent vs opaque |
| Per Interview |
$0 marginal cost |
$1,500–2,000 each |
User Intuition |
| Minimum Commitment |
None |
Program minimums |
User Intuition |
| Service Model |
Self-service AI |
Managed consultants |
User Intuition |
| Hidden Costs |
None |
Consultant time/scheduling |
User Intuition |
| ROI Timeline |
Days |
Months to implement |
User Intuition |
| THE BOTTOM LINE: Clozd charges per interview; User Intuition includes unlimited AI conversations starting at $1,000. |
Key Differentiators: Why User Intuition Wins
| Differentiator |
Clozd |
User Intuition |
Impact |
| AI Reality |
Transcription only |
True AI moderation |
Analysis vs conversation |
| Cost Structure |
Per-interview fees |
Unlimited conversations |
Linear vs scalable |
| Interview Type |
Async recordings |
Live AI dialogue |
Monologue vs dialogue |
| Depth Achieved |
Win-loss reasons |
5–7 levels of why |
Surface vs core |
| Use Case Breadth |
Win-loss focus |
Any customer research |
Narrow vs broad |
| 98% Satisfaction |
Not disclosed |
Published metric |
Hidden vs proven |
When to Choose Each Platform
Choose Clozd If:
- Win-loss analysis is sole focus
- $1,500-2,000 per interview acceptable
- Human consultants preferred
- Async video recordings sufficient
- Enterprise managed service wanted
- Deal-specific insights only needed
- Traditional consulting model preferred
Choose User Intuition If:
- Deep customer understanding needed
- Unlimited conversations appeal
- AI-powered scale matters
- Real-time adaptation important
- ANY customer research needed
- Budget conscious approach
- 98% satisfaction indicates quality
The Verdict: Yesterday's Consulting vs Tomorrow's Intelligence
Clozd is a traditional win-loss consulting firm that added async video recordings and calls them "AI interviews," charging $1,500-2,000 for human consultants or offering pre-recorded questions—a service business pretending to be software.
User Intuition is purpose-built AI research delivering unlimited natural conversations with YOUR actual customers, uncovering not just why you won or lost but why customers fundamentally choose—true AI at a fraction of the cost.
If you want traditional win-loss consulting with human interviewers at $1,500-2,000 each or async video recordings, Clozd provides the established approach.
If you want AI conducting unlimited deep conversations with YOUR customers for a single low price, understanding not just deals but drivers—User Intuition provides the future.
Your Next Step
Ask yourself:
- Do I want to pay $1,500-2,000 per interview or $1,000 for unlimited?
- Do I need win-loss analysis only or complete customer understanding?
- Do I want async recordings or live AI conversations?
- Do I need human consultants or scalable AI?
Start with User Intuition: Real AI, real conversations, real insights from real customers.
The difference between Clozd and User Intuition is the difference between asking "Why did we lose?" and understanding "Why do customers choose?" One is forensic. The other is strategic.