Clozd vs User Intuition

The difference between Clozd and User Intuition is stark. One is forensic. The other is strategic.

Executive Summary: The Critical Differences

User Intuition delivers 98% participant satisfaction through natural 32-minute AI-moderated conversations with YOUR actual customers, using McKinsey-grade methodology and 5-7 level laddering to uncover the identity drivers that predict behavior.

Clozd offers win-loss analysis through human consultants ($1,500-2,000 per interview) and "Flex Interviews" (asynchronous video recordings), with AI for transcription and analysis only—a traditional consulting firm with some automation.

Platform Capabilities: Complete Comparison

Capability User Intuition Clozd Winner
Platform Capabilities: Complete Comparison
AI Moderation ✓ Best in Class — Full AI conversations ❌ Human consultants only User Intuition
Video Interviews ✓ AI-moderated video Async video recording only User Intuition
Audio Interviews ✓ Natural 32-min AI conversations Async audio recording only User Intuition
Screen Sharing ✓ Best in Class — Live observation ❌ Not available User Intuition
Screen Vision ✓ AI sees and understands ❌ Not available User Intuition
Central Insights Hub ✓ Unique — Searchable forever Platform dashboard User Intuition
Time Series Studies ✓ Unique — Track without fatigue ❌ Not supported User Intuition
Multilingual Support 50+ languages Limited User Intuition
Win-Loss Focus Through deep understanding ✓ Core specialty Clozd
THE BOTTOM LINE: Clozd is a human consulting firm with video recording tools. User Intuition is AI that actually conducts conversations. One records. The other understands.
The Fundamental Difference: Human Consultants vs AI Conversations
AI Capability Full AI moderation Transcription and tagging only User Intuition
Interview Method Natural AI conversations Human consultants or async video User Intuition
Live Interaction AI conducts entire interview Human-only User Intuition
Dynamic Probing 5–7 levels deep adaptation Pre-recorded questions User Intuition
Real-time Adaptation ✓ Yes — AI responds live ❌ No — async only User Intuition
Scale Capability Unlimited concurrent Limited by human availability User Intuition
Real AI Interviews? ✓ Yes — actual AI moderation ❌ No — just recordings User Intuition
THE BOTTOM LINE: Clozd’s “AI Interviewer” is marketing spin for video recordings. User Intuition’s AI actually conducts live conversations.
Research Outcomes: Win-Loss Analysis vs Customer Understanding
Participant Satisfaction 98% (n>1,000) — Published Not disclosed User Intuition
Conversation Quality Natural AI dialogue Async video responses User Intuition
Laddering Depth 5–7 levels systematic Surface win-loss reasons User Intuition
Session Length 32 minutes engaged Variable async recordings User Intuition
Response Quality Deep exploration Brief video snippets User Intuition
Knowledge Retention Searchable hub forever Project-based silos User Intuition
Real-time Analysis AI-powered during interview Post-recording analysis User Intuition
THE BOTTOM LINE: Clozd tells you why you won or lost. User Intuition tells you why customers really choose.
Recruitment & Support: Deal Focus vs Customer Focus
Focus YOUR actual customers Won/lost prospects only User Intuition
Use Cases Any customer research Win-loss analysis primary User Intuition
Geographic Reach Global capability US-centric User Intuition
Language Coverage 50+ languages English primary User Intuition
Support Model Modern support Managed service model Different approaches
Weekend Research Full 24/7 capability Business hours focus User Intuition
THE BOTTOM LINE: Clozd specializes in why deals closed. User Intuition understands why customers care.
Methodology & Analysis: Consulting Model vs AI Intelligence
Methodology Foundation McKinsey Fortune 500 Win-loss consulting User Intuition
Interview Approach AI conversation flow Human consultant scripts User Intuition
Dynamic Adaptation AI adjusts in real-time Pre-planned questions User Intuition
Analysis Depth 5–7 strategic levels Win-loss factors User Intuition
Insight Synthesis AI-powered understanding AI tagging of transcripts User Intuition
Learning Capability Improves over time Static process User Intuition
THE BOTTOM LINE: Clozd runs a consulting firm. User Intuition runs AI that learns.
Speed & Scale: Service Delivery vs Instant Intelligence
Setup Time <5 minutes with AI Program design required User Intuition
Interview Scheduling Instant AI availability Calendar coordination User Intuition
Time to Results Hours with AI Days/weeks with consultants User Intuition
Concurrent Interviews Unlimited AI sessions Limited by staff User Intuition
Program Launch Immediate start Onboarding process User Intuition
Scaling Speed Instant expansion Hire more consultants User Intuition
THE BOTTOM LINE: Clozd scales like a consulting firm—slowly and expensively. User Intuition scales like software—instantly.
Pricing & Value: Consulting Fees vs Platform Simplicity
Platform Cost Starting at $1,000 Custom enterprise pricing Transparent vs opaque
Per Interview $0 marginal cost $1,500–2,000 each User Intuition
Minimum Commitment None Program minimums User Intuition
Service Model Self-service AI Managed consultants User Intuition
Hidden Costs None Consultant time/scheduling User Intuition
ROI Timeline Days Months to implement User Intuition
THE BOTTOM LINE: Clozd charges per interview; User Intuition includes unlimited AI conversations starting at $1,000.

Key Differentiators: Why User Intuition Wins

Differentiator Clozd User Intuition Impact
AI Reality Transcription only True AI moderation Analysis vs conversation
Cost Structure Per-interview fees Unlimited conversations Linear vs scalable
Interview Type Async recordings Live AI dialogue Monologue vs dialogue
Depth Achieved Win-loss reasons 5–7 levels of why Surface vs core
Use Case Breadth Win-loss focus Any customer research Narrow vs broad
98% Satisfaction Not disclosed Published metric Hidden vs proven

When to Choose Each Platform

Choose Clozd If:

  • Win-loss analysis is sole focus
  • $1,500-2,000 per interview acceptable
  • Human consultants preferred
  • Async video recordings sufficient
  • Enterprise managed service wanted
  • Deal-specific insights only needed
  • Traditional consulting model preferred

Choose User Intuition If:

  • Deep customer understanding needed
  • Unlimited conversations appeal
  • AI-powered scale matters
  • Real-time adaptation important
  • ANY customer research needed
  • Budget conscious approach
  • 98% satisfaction indicates quality

The Verdict: Yesterday's Consulting vs Tomorrow's Intelligence

Clozd is a traditional win-loss consulting firm that added async video recordings and calls them "AI interviews," charging $1,500-2,000 for human consultants or offering pre-recorded questions—a service business pretending to be software.

User Intuition is purpose-built AI research delivering unlimited natural conversations with YOUR actual customers, uncovering not just why you won or lost but why customers fundamentally choose—true AI at a fraction of the cost.

If you want traditional win-loss consulting with human interviewers at $1,500-2,000 each or async video recordings, Clozd provides the established approach.

If you want AI conducting unlimited deep conversations with YOUR customers for a single low price, understanding not just deals but drivers—User Intuition provides the future.

Your Next Step

Ask yourself:

  • Do I want to pay $1,500-2,000 per interview or $1,000 for unlimited?
  • Do I need win-loss analysis only or complete customer understanding?
  • Do I want async recordings or live AI conversations?
  • Do I need human consultants or scalable AI?

Start with User Intuition: Real AI, real conversations, real insights from real customers.

The difference between Clozd and User Intuition is the difference between asking "Why did we lose?" and understanding "Why do customers choose?" One is forensic. The other is strategic.